FAQ Answered...

We've put together the most frequently asked questions about our dog training classes, so check here if you are unsure about something!

To read our Policies (including refunds and required vaccinations), click here.

Q: How old should my puppy be to start obedience training?
A: Puppies can start formal obedience training between 8 and 12 weeks of age. This time in their life is very important for socializing, and you can train them before any bad habits are learned.

Q: Is my dog too old to be trained in obedience or to fix a behavioural problem?
A: "You can't teach a dog new tricks" is just a wives' tale! A dog is never too old to be trained. We have many older dogs who excel in our obedience classes, and who are trained out of behavioral issues (including barking, chewing, nipping, jumping and aggression).

Q: Do you recommend group lessons or private lessons?
A: In general, we always recommend group lessons over private lessons for both puppies and older dogs. Dogs need constant socializing, and a group class will also give you the opportunity to train your dog/puppy to obey under distractions.

Q: How big are your group classes?
A: Class sizes are limited to 6 or 7 students and dogs, and as such, is less overwhelming for the dogs. It also gives us the chance to work more individually with you to ensure that you get the most out of the course.

Q: I don't want my dog to become reliant on treats to listen to me. Do you use a lot of treats in training?
A: No. As we are balanced trainers, we use 5% treat rewards and 95% verbal and physical praise. This way, you never have to worry about weaning your dog off of treats in training. Your dog learns to listen to regardless of whether or not you have a treat in your hand!

Q: Do your methods work for all breeds of puppies and dogs?
A:Yes! We have seen immense success in using balanced training with many breeds and temperaments of dogs, including: Shih-tzu, Min-Pin, Rottweiler, German Shepherd, Great Dane, Chihuahua, Beagle, Malamute, French Bulldog, Australian Shepherd, Sharpei, Jack Russell Terrier, Labrador Retriever, Weimeraner, Poodle, Boxer, Border Collie, West Highland Terrier, Golden Retriever, Cavalier King Charles Spaniel, Cocker Spaniel, Boston Terrier, Great Pyrenees, Pug, Sheltie, Bichon Frise, Bernese Mountain Dog, English Bulldog, Doberman, Saint Bernard and of course, all types of mixed breeds!

Q: Can I view a class before enrolling?
A: Of course. Give us a call or email to let us know when you'd like to come, and we'll tell you about the different class times. You're welcome to bring your dog or puppy along, as long as they are up-to-date on their vaccinations and will be relatively quiet while watching the class.

Q: Where are the classes held?
A: Group classes are held at the Brantford Airport Community Hall at 5 Airport Road, Brantford. The building is heated and air conditioned, and we occasionally hold the class outside if the weather is favourable.

Q: What should I do if I have to miss a class during the course?
A: We do not have time to catch people up during classes, unfortunately, so please contact your instructor to book a make-up lesson before the following class. This way, you will be up to speed at the next class and won't be holding back the rest of the class.

Q: Will the Novice Level (basic obedience) be enough to teach my dog or puppy everything they need to know?
A: This course is designed to be an excellent foundation for your dog. All aspects of basic obedience is taught in this 10 week course, but we recommend continuing with training past this level. The Novice Level will teach your dog on leash obedience, while the Intermediate and Advanced Levels focus on further distances and off leash work.

Q: I want to start my puppy in classes right away. Can I join a class that has already started?
A: As each course has a structured format, this isn't possible. Each lesson builds on the commands and techniques learned the previous week. We usually have a new course that starts every month, though!

Q: How long is the Novice Level Course?
A: This course is 10 weeks in length, with one class per week. Each class is approximately 45 minutes in length.

If after reading through these FAQ your question still isn't answered, contact us through this online form.

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